The XIVth edition of SISTEDES/JCIS Conference will take place from 17th-19th September in the city of Sevilla Seville was founded as the Roman city of Hispalis developing into one of the great market centres of Hispania. The nearby Roman city of Italica remained as the residential city and birthplace of two Roman emperors, Trajan and Hadrian. Its Old Town is the largest of the Spanish cities. Areas of interest of the event cover all service relevant topics including business processes, services technologies, engineering and management allowing for on-going work, thoughts, positioning and experiences presentations.